This Privacy Policy explains how innovatrixa SARL collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring transparency in our data practices.
Last Updated: 1st January 2026
innovatrixa SARL is the data controller responsible for your personal data. Our contact details are:
The data we collect includes information that you provide directly to us and information that is automatically collected when you visit our website. We collect the following types of personal data:
We use your personal data for the following purposes, based on our legitimate business interests and your consent where required:
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.
We do not sell your personal data to third parties. We may share your information in the following circumstances:
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Contact information and business correspondence are typically retained for seven years after the last interaction, in accordance with Luxembourg business record requirements. Website analytics data is retained for 26 months. You may request earlier deletion of your data, subject to our legal obligations.
Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your information in accordance with GDPR requirements.
Under GDPR and Luxembourg data protection law, you have the following rights regarding your personal data:
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, and regular security assessments. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:
You have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) if you believe we have not handled your personal data in accordance with applicable law. Contact details: Commission Nationale pour la Protection des Données, 15, Boulevard du Jazz, L-4370 Belvaux, Luxembourg. Website: cnpd.public.lu